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Privacy Policy

Last Updated: [July 25, 2026]

The Old Canal ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

 

 

1. Information We Collect

We may collect information about you in a variety of ways when you use our website:

  • Personal Data: Your name, email address, phone number, and delivery address provided by you when you place an order, reserve a table, or subscribe to our newsletter.

  • Payment Information: Financial data related to your payment method (such as credit/debit card or UPI details) when you order online. This is processed securely by our third-party payment processors.

  • Automated Data: Technical details such as your IP address, browser type, operating system, and your browsing behavior on our site collected via cookies.

 

2. How We Use Your Information

We use the collected information for specific and legitimate purposes, including:

  • To process and deliver your online food orders.

  • To confirm and manage your table reservations.

  • To send you order updates, promotional offers, and menu updates (if you have opted-in).

  • To improve our website performance, customer service, and user experience.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. We only share data with trusted partners essential for our operations:

  • Delivery Partners: To ensure your food reaches the correct address.

  • Payment Gateways: To process financial transactions securely.

  • Legal Obligations: If required by law, court order, or government regulation to protect our rights and safety.

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4. Data Security

We implement appropriate technical and organizational security measures (such as SSL encryption) to protect your personal data against unauthorized access, alteration, or disclosure.

 

5. Cookie Policy

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

 

6. Your Rights

You have the right to access, update, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

 

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

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